Elements and Performance Criteria
- Arrange meetings.
- Type of meeting and its purpose are identified.
- Meeting participants are identified and meeting is scheduled to provide maximum opportunities for attendance.
- Participants are notified of meeting agenda and specific requests are actioned according to organisational and legislative requirements.
- Participants are advised of changes to original meeting details as required.
- Facilitate meetings.
- Open and participative environment is provided for participants to discuss common issues.
- Arrangements for taking meeting notes are made to ensure accurate record of meeting outcomes.
- Meeting is facilitated and conducted in a manner that enables participation, discussion, problem solving, voting and resolution of matters.
- Meeting style and structure are selected appropriate to meeting purpose.
- Leadership styles and strategies are used that provide clear information at appropriate stages during meeting to assist in mutual understanding and agreement.
- Record meeting outcomes.
- Meeting minutes or notes are documented, checked to ensure accuracy, and formatted according to organisational and legislative requirements.
- Meeting issues requiring urgent action are identified and addressed.
- Meeting records are distributed to relevant people within agreed timeframes, and are securely maintained and stored for easy retrieval.